CRN has been hearing from vendors who are urging their partners to step up their managed services game, as well as from resellers who are eager to dive deeper into the world of managed services.
The managed services market is booming, with a projected value of $970.86 billion by 2032, according to Precedence Research. This growth is driven by factors such as Covid-19, inflation, and the IT skills gap, pushing organizations to rely more on managed services for business automation and operational efficiencies.
Vendors like CrowdStrike are encouraging their partners to invest in services to enhance their offerings and provide more value to customers. Meanwhile, networking vendor Zyxel has launched an updated MSP partner program to help traditional resellers transition into managed services providers.
Netskope has also debuted a managed services provider program, with VP Mike Herman noting the increasing demand for managed services and the need for channel partners to adapt to these new customer preferences.
On the reseller side, Axians UK is seeing significant growth in its services business, relying more on managed services for sustained growth. SCC’s head of strategy and corporate development Christine Olmsted shared insights on the company’s journey into managed services and its focus on digital transformation services.
Overall, the message is clear: vendors and resellers alike are recognizing the importance of upping their managed services game to meet the evolving needs of customers and stay competitive in the market.