Nebula Global Services launches new global remote managed service to help MSPs meet demand for consumption models
Nebula Global Services has announced the launch of a new global remote managed service aimed at helping channel partners adapt to changing buyer behavior. The service will focus on supporting security and networking platforms such as Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point, and more.
With network availability becoming increasingly crucial and buyer journeys evolving, more end clients are requesting that network and security issues be resolved remotely using consumption-based commercials. This trend is putting pressure on MSPs, VARs, GSI’s, and the broader tech channel to provide a wider range of technical skills 24/7 across various technologies and geographies.
Nebula CEO Ross Teague highlighted the challenges of delivering remote managed services, emphasizing the need for operational overhead, technical expertise, and around-the-clock availability. Teague suggested that partnering with a trusted channel services provider like Nebula could be a more commercially viable option.
According to EY, 52% of companies plan to shift from subscription to consumption-based models in the next three years to better align with modern buying behaviors and enhance customer value. Key drivers for the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency, and 24/7 access to expertise.
As businesses face upcoming challenges like the pending National Insurance rise in the UK, MSPs and channel firms will need to explore and adopt more agile commercial and delivery models. Nebula believes that developing a robust partner ecosystem should be a top priority for MSPs to remain aligned with market demand.