In the latest CRN MSP 500 report, top managed service provider executives shared insights on the fastest-growing IT services of the year. From cybersecurity to cloud migration, here’s what 20 industry leaders had to say.
One executive highlighted the increasing demand for end user security awareness and email phishing training campaigns, while another emphasized the growth in managed network services with a focus on WANs and LANs. Additionally, the surge in managed detection and response services was noted as a key area of expansion.
Other executives pointed to the rise in hybrid work and converged communications services, such as Microsoft Teams Rooms and Teams Calling. Disaster recovery as a service (DRaaS) was also highlighted as a significant growth area, reflecting the need for data protection and recovery solutions.
From intelligent automation to colocation and security monitoring services, the industry is seeing a diverse range of fast-growing offerings. Field services, device lifecycle management, and threat detection solutions are also experiencing notable growth.
Overall, the CRN MSP 500 project showcases the dynamic landscape of IT services in 2023, with a mix of traditional offerings and emerging technologies driving growth for managed service providers across the board.