Managed Services: Accenture Cloud First Chief Technologist Shares Insights on Investing in Technology
Teresa Tung, the chief technologist at Accenture Cloud First, recently shared her insights on investing in technology and the role of managed services in shaping the industry’s future.
As an investor, Tung believes that managed services offer a unique opportunity to influence the roadmap of technology companies. “We get to see a bit more,” she said, “and we get to help them influence and shape what they’re doing, and to nurture these technologies that we think are really critical.”
Managed services, which involve outsourcing IT operations to a third-party provider, have become increasingly popular in recent years. They offer a range of benefits, including cost savings, increased efficiency, and access to specialized expertise.
For Tung, however, the real value of managed services lies in their ability to drive innovation. By partnering with managed service providers, companies can tap into a wealth of knowledge and experience that they may not have in-house.
“We’re seeing a lot of innovation happening in the managed services space,” Tung said. “Providers are coming up with new ways to deliver services, new ways to automate processes, and new ways to leverage emerging technologies like AI and machine learning.”
At Accenture Cloud First, Tung and her team are focused on helping clients leverage these technologies to drive business value. “We’re really focused on helping our clients transform their businesses through the use of cloud and emerging technologies,” she said.
To do this, Accenture Cloud First offers a range of managed services, including cloud migration, application management, and infrastructure support. The company also has a strong focus on innovation, with dedicated labs and teams working on cutting-edge technologies like blockchain and quantum computing.
For Tung, the key to success in the managed services space is staying ahead of the curve. “You have to be constantly looking at what’s coming next,” she said. “You have to be willing to invest in new technologies and new ways of doing things.”
This approach has paid off for Accenture Cloud First, which has seen strong growth in recent years. The company’s revenue grew by 20% in 2022, and it now has more than 10,000 employees worldwide.
Looking ahead, Tung sees even more opportunities for managed services to drive innovation and shape the future of technology. “We’re just scratching the surface of what’s possible,” she said. “There’s so much potential out there, and we’re excited to be a part of it.”