Dutch cablenet VodafoneZiggo has announced an extension to its partnership with software and services company Amdocs. Under the new agreement, Amdocs will take on the responsibility of managing VodafoneZiggo’s business systems operations, aiming to provide customers with an improved experience and a more unified user journey across all lines of business.
Candice Dillon, Chief Information Officer at VodafoneZiggo, expressed excitement about the renewed partnership, stating that it is a strategic move towards transforming their operational landscape and implementing an agile application development approach. The focus will be on enhancing customer experiences, streamlining operations, and expediting time-to-market, with the ultimate goal of delivering unmatched value to customers.
Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, also expressed enthusiasm about the extended partnership. He emphasized the importance of delivering truly digital customer experiences, which aligns with VodafoneZiggo’s strategy. Amdocs is thrilled to support VodafoneZiggo in bringing these experiences to market more quickly and efficiently.
The partnership extension between VodafoneZiggo and Amdocs highlights their commitment to innovation and customer satisfaction. By joining forces, they aim to create unique and engaging experiences for customers, ultimately enhancing their overall journey.