Paradyn, a leading cybersecurity service provider in Ireland, has recently announced that it is now offering a proactive managed IT service to six local authorities in the country. This deal, worth €500,000 over three years, is led by Cavan County Council and includes Leitrim, Longford, Louth, Monaghan, and Dun Laoghaire-Rathdown (DLR) County Councils.
The new agreement is crucial in supporting the daily operations of these local authorities by providing access to highly skilled technical engineers and managed IT support. This ensures that any incidents are quickly resolved, minimizing the impact on the organizations and the citizens they serve. Additionally, it saves time for the local authorities by reducing the amount of time spent dealing with complex issues.
Furthermore, Paradyn’s solution enhances network and data security at the councils’ offices and libraries, protecting sensitive information for both employees and over 600,000 citizens across these regions. The service also improves network performance and resilience, reducing downtime and boosting productivity for up to 3,500 county council employees.
With the support and expertise provided by Paradyn’s engineers, internal IT teams are better equipped to roll out more complex projects and implementations, further enhancing services and resources for citizens. Paradyn also conducted training and onboarding for the local authorities’ own IT engineers.
Enda Tiernan, Head of Information Systems at Cavan County Council, expressed satisfaction with the partnership, stating that they required highly skilled engineers to support their own technical staff with complex tasks. Fergal Meehan, Chief Commercial Officer at Paradyn, added that they were delighted to work with these local authorities on such an important solution, which improves the employee experience and enhances vital resources and services for citizens.
Paradyn’s highly experienced and accredited senior engineers ensure the delivery of a best-in-class service that futureproofs operations for county councils in an increasingly digital world.