TESCO is currently facing a major IT breakdown, leading to the cancellation of online deliveries this afternoon. This incident follows a similar “technical issue” that affected Sainsbury’s earlier today, resulting in the cancellation of most online deliveries.
According to Tesco, they are working to resolve the technical problem that forced them to cancel some online orders scheduled for delivery today. The grocer expressed their apologies for any inconvenience caused and did not specify the number of affected customers or regions.
Customers took to social media to express their frustration over the cancelled deliveries and click-and-collect orders. The supermarket chain assured affected customers that they have not been charged for the orders and provided options to reschedule through their website or app.
In a similar vein, Sainsbury’s also faced technical difficulties with online deliveries and payment processing at tills. The supermarket chain issued a statement acknowledging the issues and apologized to affected customers, promising to rebook orders as soon as possible.
Both Tesco and Sainsbury’s are actively working to resolve the technical problems and ensure a smoother shopping experience for their customers.