“First Abu Dhabi Bank Partners with Infosys to Enhance IT Infrastructure Services”

Infosys Cobalt to Revolutionize Infrastructure-Managed Services

BENGALURU, India, May 14, 2024 /PRNewswire/ — Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, has announced a groundbreaking partnership with First Abu Dhabi Bank (FAB), the largest bank in the United Arab Emirates (UAE), to enhance and modernize FAB’s IT infrastructure services.

Infosys will utilize Infosys Cobalt, a suite of services, solutions, and platforms designed to accelerate cloud adoption for enterprises, to provide cutting-edge infrastructure-managed services, including service desk capabilities, to revamp FAB’s IT infrastructure. By integrating a range of enterprise tools, Infosys aims to drive substantial improvements in service quality, risk management, and overall business performance. Some key features include:

• AI and ML-based automation for self-healing and self-help functions.
• Proactive monitoring and observability to enhance infrastructure resilience.
• Environment provisioning based on blueprints to expedite provisioning time and enable quicker time-to-market.
• Utilization of Infosys Topaz, an AI-first platform leveraging generative AI technologies to boost productivity and efficiency.

This collaboration aims to transition towards an outcome-focused, automated managed services model that delivers top-notch IT services with increased speed and agility. In the long run, it will establish a highly scalable and adaptable IT infrastructure. 

The Middle East is a key market for Infosys, and this partnership underscores Infosys’ commitment to supporting large enterprises in their cloud-first, digital-first, and AI-first journeys in the region.

Suhail Bin Tarraf, Group Chief Operating Officer, First Abu Dhabi Bank (FAB), commented, “At FAB, we are dedicated to transforming our IT operations and delivering exceptional services that drive tangible business results. After a thorough evaluation, we chose Infosys as our strategic partner due to their proven track record, innovative solutions, and the strong relationships they have built. Infosys’ outcome-driven managed services model, combined with their automation-driven approach, will help us significantly enhance service quality, compliance, and operational efficiency.”

Dennis Gada, Executive Vice President and Global Head of Banking & Financial Services, Infosys, added, “We are excited to collaborate with First Abu Dhabi Bank to optimize and modernize their IT infrastructure services using Infosys Cobalt and Infosys Topaz. FAB’s decision to transform their IT operating model and entrust Infosys with their IT infrastructure will accelerate their digital journey with enhanced resilience on the backend. Leveraging our global expertise in AI, cloud, and infra, Infosys will facilitate FAB’s transition to an outcome-oriented, automation-driven execution model, positioning them as a digital leader in the financial services sector.”

About First Abu Dhabi Bank:

Based in Abu Dhabi with a strong global presence across 20 markets, FAB serves as the finance and trade hub for the Middle East and North Africa region (MENA). With total assets of AED 1.2 trillion (USD 323 billion), FAB ranks among the top 50 banks globally by market capitalization and is one of the largest banking groups worldwide. The bank offers financial solutions across four business units: Investment Banking, Corporate and Commercial Banking, Consumer Banking, and Global Private Banking. FAB is listed on the Abu Dhabi Securities Exchange (ADX) and holds ratings of Aa3/AA-/AA- by Moody’s, S&P, and Fitch, respectively, with a stable outlook. In terms of sustainability, FAB boasts an MSCI rating of ‘A’, placing it among the top 10% of banks globally based on Refinitiv’s ESG Scores and ranking as the best performer in the MENA region.

For more information, visit: www.bankfab.com

About Infosys

Infosys is a global leader in next-generation digital services and consulting. With over 300,000 employees worldwide, we strive to unlock human potential and create new opportunities for individuals, businesses, and communities. Operating in more than 56 countries, we assist clients in navigating their digital transformation journey. Drawing on over four decades of experience in managing global enterprises’ systems and operations, we guide clients through their digital transformation powered by cloud and AI technologies. Our AI-first approach empowers businesses with agile digital solutions at scale and fosters continuous improvement through ongoing learning from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization that fosters diverse talent in an inclusive workplace.

Visit www.infosys.com to learn how Infosys (NSE, BSE, NYSE: INFY) can support your enterprise’s next steps.

Safe Harbor

This release may contain forward-looking statements regarding our future growth prospects or financial performance intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995. These statements involve various risks and uncertainties that could lead to actual results differing from those indicated in the forward-looking statements. Factors such as our business strategy execution, personnel recruitment and retention, economic uncertainties, technological advancements like Generative AI, regulatory changes including immigration regulations, our ESG vision, capital allocation policies, market position expectations, future operations, margins, profitability, liquidity, capital resources, corporate actions including acquisitions, and cybersecurity concerns are among the risks and uncertainties addressed in detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2023. These filings can be accessed at www.sec.gov. Infosys may periodically make additional written or oral forward-looking statements through its filings with the Securities and Exchange Commission or reports to shareholders. The Company does not commit to updating any forward-looking statements made occasionally by or on behalf of the Company unless required by law.

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