Thoughtworks Partners with ConnectingYouNow to Drive Operational Efficiency and Customer Satisfaction
CHICAGO, September 17, 2024–(BUSINESS WIRE)–Thoughtworks (NASDAQ: TWKS), a global technology consultancy, has announced a partnership with ConnectingYouNow (CYN), a U.K.-based digital technology company. The collaboration aims to help enterprises enhance operational efficiency through automation and optimization, ultimately increasing customer satisfaction and reducing costs across their technology portfolio.
The joint offering, part of Thoughtworks’ AI-powered DAMO™ Managed Services, integrates CYN’s Enterprise AI Hub to provide intuitive tools for intelligent automation and predictive analytics. This solution will offer real-time insights to IT leaders, enabling them to make informed decisions for continuous improvement of applications.
CYN, founded as a result of winning one of the Scottish Government’s CivTech challenges, is committed to responsible and accurate AI technology. Their services are designed to be inclusive and adhere to strict data safety protocols.
Jora Gill, CEO and Co-founder of ConnectingYouNow, expressed excitement about the partnership with Thoughtworks, stating, “By partnering with Thoughtworks, we’re extending and scaling CYN’s capabilities to help clients streamline their IT operations and drive efficiencies.”
The collaboration has already seen success with the Scottish Government, where CYN is assisting in providing faster and more accurate information to people with disabilities through an AI system optimized for accessibility.
Matthew Lee, Global Head of DAMO Managed Services at Thoughtworks, highlighted the importance of the partnership in helping organizations manage their digital assets effectively. The fixed-cost services offered by CYN as part of Thoughtworks’ DAMO managed services will provide clients with recommendations on optimizing their tech estate.
Overall, the partnership between Thoughtworks and ConnectingYouNow aims to empower enterprises to accelerate innovation and deliver new business value by leveraging advanced AI technology.
Contacts
Media:
Linda Horiuchi, global head of public relations
Email: linda.horiuchi@thoughtworks.com
Phone: +1 (646) 581-2568