The launch aims to help MSPs meet demand for consumption models
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Ross Teague, CEO, Nebula Global Services
Nebula Global Services has unveiled a new global remote managed service to assist channel partners in adapting to changing buyer behavior.
The focus of the new offering is on supporting security and networking platforms such as Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point, and more.
As network availability becomes increasingly crucial and buyer journeys evolve, there is a growing demand from end clients for remote resolution of network and security issues with consumption-based commercials.
This demand is placing added pressure on MSPs, VARs, GSI’s, and the wider tech channel to provide a broader range of technical skills around the clock, spanning various technologies and geographies.
“The cost of delivering remote managed services is becoming more challenging due to the range of qualifying technology platforms and price points that need to be met,” said Nebula CEO Ross Teague.
“Partnering with a trusted channel services provider like Nebula can be a sensible and more commercially viable option given the additional operational overhead required to achieve the desired outcome, such as team members, technical expertise, and 24/7 availability.”
According to EY, 52 percent of companies plan to transition from subscription to consumption-based models in the next three years to better align with modern buying behaviors and deliver enhanced customer value.
Key drivers fueling the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency, and round-the-clock access to expertise.
To meet market demand, MSPs are increasingly turning to channel services firms to enhance their services portfolio, especially in light of recent cost-of-living crises and talent shortages.
In anticipation of upcoming business challenges like the impending National Insurance rise for UK businesses, Nebula suggests that MSPs and channel firms explore and adopt more agile commercial and delivery models.
Therefore, developing a more extensive and robust partner ecosystem should be a top priority for these firms, according to Nebula.
Highlights