CRN recently spoke with vendors who are urging their partners to elevate their managed services offerings, as well as resellers who are eager to dive deeper into the game. The demand for Managed Service Providers (MSPs) is at an all-time high, with the global market projected to reach $970.86bn by 2032.
One UK reseller emphasized the importance of enhancing managed services to stay relevant and provide value to customers. With events like Covid-19, inflation, and the IT skills gap driving organizations towards managed services for efficiency, vendors are encouraging traditional resellers to expand their offerings.
CrowdStrike’s VP of EMEA channels stressed the need for partners to invest in services to enhance profitability and customer relationships. Zyxel and Netskope have also launched MSP partner programs to motivate partners to embrace managed services.
Axians UK’s managing director highlighted the company’s reliance on managed services for growth and differentiation. SCC’s head of strategy shared their journey into managed services and emphasized the importance of staying ahead in the digital transformation space.
As the industry continues to evolve, vendors and resellers are recognizing the value of embracing managed services to meet the growing demands of customers and stay competitive in the market.