Paradyn, a leading cybersecurity service provider in Ireland, has recently announced that it is now offering a proactive managed IT service to six local authorities in the country. This deal, worth €500,000 over three years, is led by Cavan County Council and includes Leitrim, Longford, Louth, Monaghan, and Dun Laoghaire-Rathdown (DLR) County Councils.
The new service provided by Paradyn is supporting the daily operations of these local authorities by granting them access to highly skilled technical engineers and managed IT support. This ensures that any incidents can be quickly resolved, minimizing the impact on the organizations and the citizens they serve. Additionally, the service is saving time for the local authorities by reducing the amount of time spent on complex issues.
Furthermore, Paradyn’s solution is enhancing network and data security at the councils’ offices and libraries, safeguarding sensitive information for both employees and over 600,000 citizens across these regions. It is also improving network performance and resilience, reducing downtime, and boosting productivity for up to 3,500 county council employees.
The internal IT teams of these local authorities are now better equipped to implement more complex projects and enhance services for citizens, thanks to the advanced network support and expertise provided by Paradyn’s engineers. Paradyn also conducted training and onboarding for the local authorities’ own IT engineers.
Enda Tiernan, Head of Information Systems at Cavan County Council, expressed his satisfaction with the partnership, stating that they required highly skilled engineers to support their technical staff with complex tasks. Fergal Meehan, Chief Commercial Officer at Paradyn, also expressed his delight in working with these local authorities and highlighted the importance of improving the employee experience and enhancing resources and services for citizens in an increasingly digital world.
With this collaboration, Paradyn aims to deliver a best-in-class service that will futureproof operations for the county councils in the face of digital advancements.