Paradyn, a leading cybersecurity service provider in Ireland, has recently announced that it is now offering a proactive managed IT service to six local authorities in the country. This includes Cavan County Council, as well as Leitrim, Longford, Louth, Monaghan, and Dun Laoghaire-Rathdown (DLR) County Councils. The deal is valued at €500,000 over a period of three years.
The new service provided by Paradyn is playing a crucial role in supporting the daily operations of these local authorities. By granting access to highly skilled technical engineers and offering managed IT support, Paradyn ensures that any incidents are quickly resolved, minimizing the impact on the organizations and the citizens they serve. Additionally, this service saves time for the local authorities by reducing the amount of time spent dealing with complex issues.
Furthermore, Paradyn’s solution is enhancing network and data security at the councils’ offices and libraries. This ensures that sensitive information is protected for both employees and over 600,000 citizens across these regions. The service also improves network performance and resilience, reducing downtime and boosting productivity for up to 3,500 county council employees.
With the support and expertise provided by Paradyn’s engineers, internal IT teams are better equipped to roll out more complex projects and implementations. This further enhances services and resources for citizens through advanced network support. Paradyn has also conducted training and onboarding for the local authorities’ own IT engineers.
Enda Tiernan, Head of Information Systems at Cavan County Council, expressed satisfaction with the partnership, stating that they required highly skilled engineers to support their technical staff with complex tasks. Fergal Meehan, Chief Commercial Officer at Paradyn, also expressed delight in working with these local authorities, emphasizing the importance of improving the employee experience and enhancing vital resources and services for citizens in an increasingly digital world.
Overall, Paradyn’s managed IT service is playing a crucial role in supporting the operations of these local authorities, ensuring the security of sensitive information, and boosting productivity for employees.