In a recent survey conducted as part of the CRN MSP 500 project, top managed service provider executives shared insights on the fastest-growing IT services in 2023. The demand for cybersecurity services has surged due to the increasing number of cyber threats like ransomware and phishing attacks. Many executives highlighted the growth in managed security tools, services, and training.
Apart from cybersecurity, other rapidly growing services include cloud migration, application modernization, data management, managed SD-WAN, RPA, and device-as-a-service. Traditional services like outsourced help desk and backup/disaster recovery also continue to be in demand.
Executives from various companies such as ACES, Acuative, All Lines Technology, Apex Digital Solutions, Assured Data Protection, BeyondID, CDI, Effectual, Emtec, Evocative, ITsavvy, Managed Solution, PKA Technologies, ProBleu, RapidScale, RedEight, SoftwareOne, Stratix Corp., TechSolutions, and Vancord shared their insights on the fastest-growing services within their organizations. From end user security awareness to hybrid work solutions and intelligent automation, these companies are witnessing significant growth in various IT services.