IDT, a leading IT managed service provider based in Ilkeston, is thrilled to announce the addition of a new IT Support Engineer, Andy Hopkinson, to their team. With a focus on providing unique and human-centered IT support in today’s digital age, IDT continues to expand its workforce.
Operations director, Lawrie Moon, highlighted the importance of maintaining a personal touch and duty of care as the company grows. He emphasized the significance of building trust and relationships with customers to ensure their satisfaction and loyalty. This latest hire marks the fourth addition to the team this year, with more growth expected in the future.
Andy Hopkinson expressed his excitement about joining IDT and praised the welcoming atmosphere and supportive culture within the company. He shared his enthusiasm for developing new skills by addressing a variety of support queries from customers. Hopkinson’s decision to join IDT was driven by the company’s commitment to humanizing IT services and delivering exceptional customer service.
As IDT continues to prioritize customer satisfaction and uphold its core values, Andy Hopkinson looks forward to contributing to the team and supporting customers in their IT needs.