In a recent survey conducted as part of the CRN MSP 500 project, top managed service provider executives shared insights on the fastest-growing IT services in 2023. The results revealed a strong demand for cybersecurity services, driven by the increasing number of cyber threats such as ransomware, phishing attacks, and data theft.
Many executives highlighted the growth in their cybersecurity offerings, including managed detection and response tools, virtual security operations centers, and employee security threat awareness training. Additionally, other fast-growing services included cloud migration, application modernization (especially Microsoft Azure), data management and analytics, managed SD-WAN, RPA, workload automation, and device-as-a-service.
Executives from various companies shared their perspectives on the growing trends in IT services. For example, Kyle Kerns from ACES emphasized end-user security awareness and email phishing training campaigns, while Vince Sciarra from Acuative highlighted the growth in managed network services. Dave Siegel from All Lines Technology pointed out the exponential growth in managed detection and response services, and Jason Lambris from Apex Digital Solutions mentioned the rising demand for hybrid work and converged communications services.
Overall, the survey results shed light on the diverse range of IT services that are experiencing rapid growth in 2023, reflecting the evolving needs of businesses in an increasingly digital landscape.