In a recent survey conducted as part of the CRN MSP 500 project, top managed service provider executives were asked to share which of their IT services are experiencing the most growth this year. The results are in, and it seems that cybersecurity services are in high demand due to the increasing number of cyber threats such as ransomware, phishing attacks, and data theft.
Many executives highlighted their cybersecurity offerings as the fastest-growing services, including managed detection and response tools, virtual security operations centers, and employee security threat awareness training. However, the demand for IT services extends beyond security, with cloud migration, application modernization, data management and analytics, managed SD-WAN, RPA, and device-as-a-service also making the list of fast-growing services.
Executives from various companies shared their insights on the services that are seeing significant growth. For example, Kyle Kerns from ACES mentioned the increasing demand for end-user security awareness and email phishing training campaigns. Vince Sciarra from Acuative highlighted the growth in managed network services, while Dave Siegel from All Lines Technology emphasized the exponential growth in managed detection and response services.
Other executives mentioned the growth in services such as hybrid work and converged communications, disaster recovery as a service, business transformation, managed ServiceNow and Salesforce, data and analytics, intelligent automation, colocation, and security monitoring services.
Overall, the survey revealed a diverse range of IT services that are experiencing rapid growth in 2023, reflecting the evolving needs of businesses in an increasingly digital world.