In a recent survey conducted as part of the CRN MSP 500 project, top managed service provider executives shared insights on the fastest-growing IT services in 2023. The demand for cybersecurity services, including managed security tools and employee training, has surged due to the rising number of cyber threats like ransomware and phishing attacks. Additionally, cloud migration, application modernization, data management, and analytics are also experiencing significant growth.
Among the executives interviewed, Kyle Kerns from ACES highlighted the importance of end user security awareness and email phishing training campaigns. Vince Sciarra from Acuative emphasized the growth in managed network services, while Dave Siegel from All Lines Technology pointed out the exponential growth in managed detection and response services.
Other executives, such as Jason Lambris from Apex Digital Solutions, mentioned the rapid expansion of hybrid work and converged communications services. Stacy Hayes from Assured Data Protection noted a significant increase in disaster recovery as a service (DRaaS) due to the need for data recovery after cyberattacks.
Overall, the survey revealed a diverse range of fast-growing IT services offered by managed service providers, showcasing the industry’s adaptability to evolving technological needs.