The launch aims to help MSPs meet demand for consumption models
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Ross Teague, CEO, Nebula Global Services
Nebula Global Services has unveiled a new global remote managed service designed to assist channel partners in adapting to changing buyer behavior.
The focus of the new offering is on providing support for security and networking platforms such as Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point, and more.
As network availability becomes increasingly crucial and buyer journeys evolve, there is a growing demand from end clients for remote resolution of network and security issues through consumption-based commercials.
This demand is placing additional pressure on MSPs, VARs, GSI’s, and the wider tech channel to offer a broader range of 24/7 technical skills across various technologies and geographies.
“The cost of delivering remote managed services is becoming more challenging due to the range of qualifying technology platforms and the required price points,” stated Nebula CEO Ross Teague. “Partnering with a trusted channel services provider like Nebula can offer a more commercially viable option.”
According to EY, 52 percent of companies plan to transition from subscription to consumption-based models in the next three years to better align with modern buying behaviors and deliver enhanced customer value.
Key drivers fueling the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency, and 24/7 access to expertise.
To meet market demand, MSPs are increasingly turning to channel services firms to enhance their services portfolio, especially in light of the current cost-of-living crisis and talent shortages.
In anticipation of upcoming business challenges like the impending National Insurance rise for UK businesses, Nebula suggests that MSPs and channel firms explore and adopt more agile commercial and delivery models.
The services firm emphasizes the importance of developing a more extensive and robust partner ecosystem as a top priority in navigating these challenges.
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