New Global Remote Managed Service Launched to Support Changing Buyer Behavior
Image:
Ross Teague, CEO, Nebula Global Services
Nebula Global Services has unveiled a new global remote managed service aimed at helping channel partners adapt to evolving buyer behavior.
The service will focus on providing support for security and networking platforms such as Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point, and more.
As the demand for remote resolution of network and security issues grows, MSPs, VARs, GSI’s, and other tech channel players are under increasing pressure to offer a wider range of technical skills on a 24/7 basis.
“Delivering remote managed services is becoming more challenging due to the variety of technology platforms involved and the need to meet specific price points,” said Nebula CEO Ross Teague.
According to EY, over half of companies plan to transition from subscription to consumption-based models in the next three years to better align with modern buying trends and enhance customer value.
Key factors driving the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency, and round-the-clock access to expertise.
To meet market demands, MSPs are increasingly turning to channel services firms to expand their service offerings, especially in light of current economic challenges and talent shortages.
Nebula emphasizes the importance of developing a strong partner ecosystem to navigate upcoming business challenges, such as the impending National Insurance rise for UK businesses.
By offering a more extensive range of services and fostering strong partnerships, Nebula aims to support MSPs and channel firms in adopting agile commercial and delivery models to stay competitive in the evolving market landscape.