The launch aims to help MSPs meet demand for consumption models
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Ross Teague, CEO, Nebula Global Services
Nebula Global Services has launched a new global remote managed service to assist channel partners in adapting to changing buyer behavior.
The focus of the new offering is on supporting security and networking platforms like Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point, and more.
As network availability becomes increasingly crucial and buyer journeys evolve, more end clients are requesting that network and security issues be resolved remotely using consumption-based commercials.
This demand is putting pressure on MSPs, VARs, GSI’s, and the broader tech channel to provide a wider range of technical skills around the clock across various technologies and geographies.
“The cost of delivering remote managed services is becoming more challenging due to the range of technology platforms and price points that need to be met,” said Nebula CEO Ross Teague.
“Partnering with a trusted channel services provider like Nebula can be a sensible and commercially viable option considering the additional operational overhead required to achieve the desired outcome.”
According to EY, 52 percent of companies plan to shift from subscription to consumption-based models in the next three years to better align with modern buying behaviors and deliver enhanced customer value.
Key drivers for the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency, and 24/7 access to expertise.
To meet market demand, MSPs are increasingly turning to channel services firms to enhance their services portfolio, especially in light of recent challenges like the cost-of-living crisis and talent shortages.
With upcoming business challenges such as the pending National Insurance rise for UK businesses, Nebula suggests that MSPs and channel firms will need to explore and adopt more agile commercial and delivery models.
The services firm believes that developing a more extensive and robust partner ecosystem should be a top priority in this evolving landscape.
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